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Please Read Carefully - Creditor Inquiry Form

During the 30-day negotiation period your creditors were sent proposals. This form should be submitted only after this process is complete. It is important to check your statements each month after negotiations are completed to insure payments are posting with your creditors. It may take up to 3 months for some creditors to reage your accounts and show benefits. If correct benefits are not being given after 3 months, complete the bottom section of this form immediately. If you are unsure when benefits should start showing on your statements, call Client Services.

After your account has been brought current, if you are receiving late fees, it may be necessary for you to contact your creditor to adjust your due date 15 days after your due date on the program. REMINDER: EARLY, LATE OR MISSED PAYMENTS can cause problems with your creditors. Please make your payments on or just before your due date each month.

Please fill out the form below with a copy of your most recent statement. Your creditors require us to have this information when contacting them. Your request can either be faxed to (301) 515-6991 or mailed to 12850 Middlebrook Road 4th floor, Germantown, MD 20874 Attn: Creditor Inquiry Department. Please allow 10 business days for mailed request and 7 days for faxes to be processed before calling Client Services.

Client Name ___________________ Acct # __________________ Date ____________________

Home # ( )_______________ Work # ( )_____________________ Program due date _____________

*If your creditors are not sending statements, please call to get current account information from them. Request that they send monthly statements to you.

Creditor _________________ Last 4 digits of acct # ______________ Phone # ___________________

Type of problem: (Circle all that apply)

*Late Fee *Incorrect APR *Missing Payment *Creditor calling (date) ___________

*Current Statement info: Due Date ________Amount past due $_______ APR ______% Finance Charge $ ______

Comments: ______________________________________________________________

Creditor _________________ Last 4 digits of acct # _______________ Phone # _______________

Type of problem: (Circle all that apply)

*Late Fee *Incorrect APR *Missing Payment *Creditor calling (date) ___________

*Current Statement info: Due Date ___________ Amount past due $_______ APR ______% Finance Charge $ ______

Comments: ____________________________________________________________

PLEASE PRINT - Please make copies